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Privacy

Last updated 1 December 2010.

By using WebElements, you consent to our practices as described here. All data entered by customers is handled responsibly and with care by WebElements Ltd.

Log Files

We collect some information automatically, including your internet protocol (IP) address, browser type, computer operating system and access times. This provides us with broad demographic information (such as the proportion of users form a particular country for instance). None of the information so stored is linked to personally identifiable information. We use this information in aggregate form to analyse user trends.

Cookies

WebElements may interact with your browser by using cookies. A cookie is a small data packet sent from our web servers to your browser and stored on your computer, not ours. Cookies may be used by WebElements to identify, for example, whether or not you want your password remembered. Most web browsers automatically accept cookies, but you can usually change your browser to prevent this, although you may not be able to use some parts of the WebElements site without them. Your browser's help system should contain information and instructions relating to cookies, including their deletion if you wish.

Information collected by WebElements

WebElements may request and store personal information in several ways. These include online forms used, for example, for ordering products and services, and in other instances where users are invited to volunteer information to register on, for instance, our bulletin boards. The information that WebElements collects identifies you personally and may include:

  • Your name
  • Your e-mail address
  • Your postal address
  • Your telephone and facsimile numbers
  • A record of your purchases

We use this information to process and keep you informed of your order.

We may also ask for your occupation, gender, and personal interests. We use this information in aggregate form to analyse user trends. We never sell, rent, or share any personal information collected with any third party.

WebElements does not access or store your credit card numbers or other banking details. If you buy from us using a credit card, WebElements contracts with a world-leading card processing company (SagePay, formerly Protx) to carry out the financial transaction. The information you provide to SagePay on our behalf is processed under the terms of the SagePay privacy statement. If you buy from us using PayPal, WebElements contracts with PayPal to carry out the financial transaction. The information you provide to PayPal is processed under the terms of the PayPal privacy statement.

Children

WebElements encourages parents and guardians to take an active role in their children's online activities and interests. WebElements does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13.

E-mail

WebElements does not send unsolicited mass e-mail. You may choose ("opt in") to receive occasional e-mails from us relating to, for example, new products, special offers, site news, and other developments that we believe may be of interest to you. WebElements will never use e-mail to request or demand bank or other financial details from you, and any such messages you do receive should be regarded as forgeries. If you do receive such requests or demands for this type of information we should appreciate being informed so that we may contact the appropriate legal authority.

If you send e-mail to us, we may keep your message, including your e-mail address. We will not use your message to add your e-mail address to any mailing lists, or disclose it to anyone else, without your explicit permission.

Access to information

You have the right to request a copy of the personal information held by WebElements about you and to have any inaccuracies corrected. There is a charge of £10 for information requests. We will require proof of your identity. Upon such request we will provide you with access to all the information maintained by us about you, subject to the conditions of the UK Data Protection Act 1998. You may request this service by writing to the Data Protection Officer, WebElements Ltd, S.H.I.F.T., Sheffield International Freight Terminal, Grange Mill Lane, Sheffield, S Yorkshire, S9 1HW, UK

Our Disclosure of your information

As a matter of policy, WebElements will not pass your personal information to third parties without your explicit consent. There may be situations required by law in which we will release personally identifiable information. In response to a proper request by law enforcement or other government officials such as a Section 29 (3) Data Protection Act 1998 form relating to a criminal investigation or alleged illegal activity, or other activity that may expose us or you to legal liability, we may (and you authorise us to) disclose personal information such as name, address, telephone number, and email address.

Compliance and Security

WebElements submitted registration voluntarily under the Data Protection Act 1998 and is subject to Independent Data Protection Authority supervision by the UK Information Commissioner.

We have appropriate security measures in place to protect against the loss, misuse or alteration of information we have collected from you. These security measures include measures to deny, so far as possible, access to our databases by parties other than WebElements Ltd.

Links to other web sites

WebElements may provide links to third-party websites. If you use those links, you will leave the WebElements website. WebElements does not control those sites or their privacy practices and we do not endorse or make any representations about those websites. Our privacy policy does not cover personal data you give to unrelated third parties.

Future developments

From time to time, we may use your information for new and unanticipated uses not previously disclosed in our privacy policy. If so, we shall post the policy changes on this page. If you are concerned about how your information is used, you should check this page periodically. We will only use data collected from the time of the policy change onwards for these new purposes.